English for Hospitality Classes in Dubai

“The limit of your language is the limit of your World”. Ludwig Wittgenstein

Duration: 24 Hours

Aim:

The aim of the unit is to enable learners to speak better English, to use proper words, and to communicate better with customers.

It is specifically designed for those who need to enhance and advance their English skills in the field of hospitality or hotel management.

Assessment Criteria

The learner can:
1. explain the Parts of Speech with examples
2. explain the Quantifiers with its correct usage

3. explain the Types of Tenses with examples of daily routine dialogues

4. identify the usage of Modal Verbs with examples

5. explain the Forms of Active and Passive Voice

6. identify what is meant by Conditional Sentences and usage of “If clause”

7. describe and ask the Tag Questions
8. explain the importance of a complaint handling procedures.
9. discover the important vocabulary and phrases use for Hotel English
10. provide the Useful telephonic vocabulary and phrases for Customer dealing in English
11. present the formal PowerPoint presentations on topics related to
12. Importance of Hospitality in English
13. present the Role-play on Enquiry dealing or Complain Handling between Guest and Hotel representative in English
14. prepare effective Hospitality Resume for Jobs in English
15. Participate effectively in job interviews conducted in English

“ONE LANGUAGE SETS YOU IN A CORRIDOR FOR LIFE.
TWO LANGUAGES OPEN EVERY DOOR ALONG THE WAY…”